In busy periods (Weekends, Public Holidays, School Holidays and Pre-Xmas) you must have a paid booking to allocate a time slot and prioritise your group . However, unexpected events on the day may cause your time slot to be delayed. Please set aside sufficient time in your day to allow for this. Walk-ins or phone bookings without payment upfront may be extensively delayed or be pushed back, based on demand on the day. No refunds are provided for time delays, however a credit voucher can be supplied for future use.

Should Public Health orders concerning COVID, cause you or any one of your party to be unable to attend, or cause Wollongong Karts to be closed, refunds are not provided and instead your booking is held over to a date suitable to you in the future.

Note: The track operates in wet weather and no refunds will be given on the basis of wet weather, and cancellations or transfers of bookings cannot be requested on the basis of wet weather. If for any other reason your booking is cancelled by you, or if extreme weather conditions cause the track to be closed beyond our control for safety reasons as determined by us, no refunds are given and we would be pleased to re-book your session to another available date. If for any reason a refund is agreed by us, a 15% administration fee is deducted. COVID – when government restrictions force our business to close, a credit/voucher is provided for affected bookings to a future date with an unlimited expiry date as per ACCC and Fair Trading NSW advice. By proceeding with a booking you agree to these terms.